17 July, 2025
urgent-new-norq-residents-threaten-action-over-water-crisis

UPDATE: Hundreds of residents in Yerevan’s New Norq district are on the brink of taking drastic measures as an ongoing water crisis escalates. This urgent situation has developed over the past month due to alleged mismanagement by Veolia Water.

Residents of over 100 buildings on Vilnius Street report they have been without consistent water supply for nearly a month. In a conversation with renowned photojournalist Gagik Shamshyan earlier today, frustrated locals expressed their desperation: “We have been pleading with Veolia Water daily, but instead of solutions, we are met with silence,” they stated.

Despite initial responses from the company acknowledging the issue, residents claim that for the last two weeks, their calls have gone unanswered. “The first ten days, they assured us they were aware of the problem. Now, it feels like they’ve memorized our numbers and are ignoring us,” one resident lamented.

This situation is particularly alarming as residents emphasize the absurdity of having to pay for services that are not delivered. “In the 21st century, it’s unacceptable to make payments but receive zero service in return,” another resident added.

The crisis has not only left households without a basic necessity but also raised concerns about health and hygiene in the community. As the situation worsens, locals warn that they may resort to more aggressive actions to ensure their voices are heard.

Authorities are urged to intervene and address this pressing issue immediately. Residents have also called for transparency from Veolia Water regarding the cause of the disruption and a clear timeline for resolution.

As this situation develops, residents remain steadfast in their resolve to seek justice and adequate service. The community is gathering to discuss next steps, and further actions may be announced soon.

Stay tuned for updates on this critical situation affecting hundreds of families in Yerevan’s New Norq district.