Jeep is recalling more than 120,000 SUVs due to a serious defect involving the head restraints in certain models. The National Highway Traffic Safety Administration (NHTSA) announced the recall after discovering that the headrests in some vehicles may pose an increased risk of injury during accidents.
The recall affects 121,398 units of the Jeep Grand Cherokee and Jeep Grand Cherokee L from the model years 2023 and 2024. The issue arises from a malfunction in the second-row headrests, which may fail to lock in an upright position. This defect can cause the head restraint to fold forward during a crash, potentially leading to greater injuries for occupants.
Vehicles subject to this concern were manufactured between May 16, 2023, and May 2, 2024. The recall report states that “vehicles may have been built with second-row head restraints containing an internal locking mechanism with an interference condition.” This interference may prevent the headrest from locking upright, posing a serious risk in certain accident scenarios.
Notification and Remedial Actions
Jeep plans to notify dealerships starting from July 24, 2024, and will begin communicating directly with vehicle owners on September 5, 2024. The parent company, Stellantis, will conduct inspections of the affected headrests and replace them at no cost to the owners.
For additional information, vehicle owners can reach out to customer service at 1-800-853-1403 and reference recall number 20C.
Recent Related Recalls
This recall is not an isolated incident for Stellantis. Just last month, the company recalled over 250,000 vehicles in the United States due to another serious issue. Certain models of the Chrysler Pacifica and Chrysler Voyager, produced from 2022 to 2025, had improperly fitted side curtain airbags. The NHTSA reported that these airbags may fail to retain proper pressure, thereby increasing the risk of occupant ejection during a crash.
Owners of affected vehicles can check if their car is part of a recall by using the VIN (Vehicle Identification Number) on the NHTSA website. This tool also shows whether any repairs have been completed in the last 15 years. All recalls initiated by the NHTSA ensure free repairs for drivers, including necessary replacements of critical components.
In a previous recall this year, Chrysler addressed a fire risk in 2014-2016 Jeep Cherokee models, advising drivers to park their vehicles outside due to the risk of an electrical short in the power lift gate module. This recall affected 132,099 vehicles, highlighting ongoing safety concerns within the brand.
Vehicle safety remains a top priority for manufacturers and regulatory bodies, and customers are encouraged to stay informed about recalls that may affect their vehicles.
