Coveo logo (CNW Group/Coveo Solutions Inc.)
Coveo, a leader in AI relevance, has announced the launch of its new Retrieval Augmented Generation (RAG)-as-a-Service designed specifically for AWS agentic AI services. This offering, hosted through a Coveo-managed MCP Server, aims to enhance enterprise generative AI capabilities by providing a foundation that ensures responses are factual, contextual, and compliant.
This announcement, made on December 1, 2025, in Montreal, highlights the importance of integrating advanced AI technologies within businesses. The RAG-as-a-Service solution allows organizations to leverage AWS services such as Amazon Bedrock AgentCore, Amazon Bedrock Agents, and Amazon Quick Suite. By grounding these AI services in organizational knowledge, companies can achieve greater precision, security, and scalability in their AI applications.
According to Sebastien Paquet, Vice President of AI Strategy at Coveo, “While LLMs have become widely available, their enterprise value depends on relevance, how effectively they can ground responses in factual, secure, and permission-aware data.” This underscores the necessity for businesses to utilize reliable data sources to optimize AI performance.
Coveo’s RAG-as-a-Service comprises several configurable tools available through its fully managed MCP Server. Key features include:
– **Passage Retrieval**: Returns the most relevant pieces of enterprise knowledge to enhance LLM prompts.
– **Answer Generation**: Produces precise answers from an organization’s own data, powered by Amazon Nova.
– **Search Functionality**: Retrieves ranked search results for context and exploration.
– **Fetch Capability**: Provides complete document text for complex reasoning tasks and in-depth research.
In a statement, Eric Immermann, Practice Director for Search and Retrieval at Perficient, noted, “The new Coveo RAG-as-a-Service offering helps connect AWS agentic AI services to enterprise-grade retrieval.” He emphasized that by merging Coveo’s proven relevance platform with models delivered via Amazon Bedrock, businesses can deploy secure, grounded, and high-performing generative AI applications more rapidly than ever before.
Coveo is showcasing its RAG-as-a-Service solution at the AWS re:Invent conference, where it is demonstrating how the Coveo-hosted MCP Server supports secure and scalable grounding of key AWS services. Developers interested in accelerating their generative AI or AI Agents projects can gain early access to this enterprise-ready foundation, which promises to enhance the relevance of AI interactions significantly.
This development comes at a time when businesses increasingly rely on AI to improve customer engagement and operational efficiency. Coveo’s focus on ensuring that AI responses are tailored to individual contexts and needs positions it as a key player in the evolving landscape of enterprise AI solutions.
Coveo emphasizes the importance of relevance in AI, aiming to transform customer and employee interactions to maximize business outcomes. The company’s philosophy centers on creating personalized experiences that align with individual preferences and behaviors, setting a high standard for competitive engagement in the market.
For more updates and insights, Coveo encourages interested parties to follow its blog and social media channels, enhancing awareness of its innovative solutions in AI relevance.
As businesses look for ways to incorporate advanced AI technologies, Coveo’s RAG-as-a-Service may provide a vital tool for enhancing the effectiveness and reliability of AI-driven interactions.
