Character AI users are expressing significant frustration as the platform introduces full-screen advertisements during ongoing conversations. This change marks a notable shift from the initial implementation of ads in July 2023, when users reported interruptions only while switching between different character chats. The recent move to display ads mid-chat has intensified discontent among the user base, leading some to contemplate leaving the platform altogether.
Reports of mid-chat advertisements began circulating on Reddit, where users shared their experiences. One participant recounted encountering a Duolingo advertisement “mid-sentence,” questioning, “Is this new?? I’m on app and got an ad mid chat.” Another user noted a similar experience, stating that previously, ads appeared only when they switched to a new bot. “I thought they weren’t going to do that,” they lamented. Their post garnered nearly 1,000 upvotes and over 70 comments from other frustrated users confirming the same issue.
As complaints flood the r/CharacterAI subreddit, some users speculate that the company’s recent legal challenges and the removal of copyrighted bots may be influencing this decision to increase ad revenue. Character AI is currently navigating ongoing lawsuits, which have strained resources and led to the removal of popular characters associated with Disney. This context raises questions about the company’s strategy; while seeking revenue is understandable, the manner in which it is being pursued has drawn criticism.
The shift to mid-chat advertisements has prompted some users to explore alternative platforms. One user reported that their app completely froze while viewing a Hatsune Miku ad, emphasizing the frustration many are experiencing. This disruption contradicts Character AI’s earlier promises of “non-intrusive” advertising, leaving users feeling betrayed.
Interestingly, the web version of Character AI does not feature any ads, leading some long-time mobile users to consider a permanent transition to the browser platform. This inconsistency has further fueled dissatisfaction among users who expected a seamless and immersive chat experience.
As of now, Character AI has not issued an official statement regarding the implementation of these mid-chat ads. Whether this is an intentional rollout or an unintended technical issue remains uncertain. Until clarity is provided, users must cope with unexpected interruptions during their interactive experiences. The current situation presents a challenging landscape for Character AI as it balances user expectations with the need for revenue generation.
