15 January, 2026
veteran-physicians-launch-jacksonville-concierge-medicine-for-personalized-care

Drs. Kyle and Samantha Mikals, both veteran physicians, have established Jacksonville Concierge Medicine, a new healthcare practice in Jacksonville, Florida, focusing on personalized patient care. This initiative not only underscores the growing trend toward individualized healthcare but also showcases the unique skills veterans bring to the entrepreneurial landscape.

In the vibrant business environment of Jacksonville, the Mikals’ venture highlights the translation of military leadership into effective healthcare innovation. With their combined experience in the military and medicine, the couple aims to prioritize individual well-being while fostering a close relationship with their patients. Dr. Samantha Mikals, drawing from her military background, emphasizes the importance of creativity and quick decision-making, skills honed during her service. This adaptability has proven to be essential in navigating the complexities of launching and managing their practice.

The creation of Jacksonville Concierge Medicine reflects a shift in the healthcare industry towards more personalized care, distinguishing itself from traditional mass-market models often seen in larger healthcare systems. The Mikals aim to provide a more attentive and comprehensive patient experience, focusing on individualized attention that promotes a closer doctor-patient relationship.

Dr. Kyle Mikals brings valuable expertise in developing standardized policies and procedures, which he acquired through his experience managing military clinics. This structured approach, combined with Dr. Samantha’s operational skills, positions their practice for sustainable growth. Since relocating from Japan in July 2023, they have embarked on this “mom and pop” enterprise, offering concierge and direct primary care services tailored to their patients’ needs.

Dr. Kyle specializes in internal medicine, while Dr. Samantha offers consultations in ear, nose, and throat (ENT) care, alongside aesthetic treatments such as Botox and radiofrequency collagen therapy. Choosing Jacksonville for their venture, Dr. Kyle expressed a strong desire for an independent practice, free from the constraints of larger health systems. His goal is to maintain a patient-centered focus that prioritizes the needs of individuals.

Their approach is underpinned by a commitment to lifestyle medicine, emphasizing nutrition and exercise—insights Dr. Kyle gained while living in Japan. As they navigate their entrepreneurial journey, the Mikals have acquired new skills ranging from financial planning to patient outreach. Dr. Kyle believes in establishing meaningful connections with patients, moving beyond traditional advertising strategies.

Looking towards the future, their vision includes expanding their team with a pediatrician and a nurse, alongside securing a larger clinic space. A key aspect of their mission is to highlight the significance of community support for veterans, particularly in aiding employers’ understanding of military training commitments. The robust medical institutions in Jacksonville also serve as an advantage, offering advanced care that complements their personalized service.

The establishment of Jacksonville Concierge Medicine is emblematic of a broader trend in the healthcare industry towards personalized and patient-focused services. The Mikals’ dedication to individual attention reinforces their commitment to creating a healthcare experience centered around patient needs. Their entrepreneurial efforts exemplify how veteran-led initiatives can bring innovation and improved care to the healthcare sector while contributing to the economic vitality of Jacksonville.

Beyond their individual practice, the Mikals serve as an inspiration to veteran entrepreneurs across the region. Their journey illustrates the potential of translating military skills and experiences into civilian business success. For those interested in the evolving business landscape in Jacksonville, including stories of veteran entrepreneurship, the podcast “This Week in Jacksonville: Business Edition” offers insights on their experiences and covers key issues affecting the business community. New episodes are released every Thursday at 09:00.

Through their commitment to healthcare innovation and community engagement, Drs. Kyle and Samantha Mikals are poised to make a significant impact in Jacksonville, underscoring the value of veteran leadership in contemporary business.