4 March, 2026
minnesota-pharmacist-urges-action-on-pharmacy-benefit-managers

Independent pharmacies in Minnesota are grappling with significant challenges posed by Pharmacy Benefit Managers (PBMs), which threaten patient access to essential medications. Many residents, particularly in rural areas, rely heavily on local pharmacies as their primary point of care. This situation has become increasingly precarious as reimbursement rates decline and operational pressures mount.

Impact of PBMs on Independent Pharmacies

Pharmacists like Andrew Russell, co-owner of Elko New Market Family Pharmacy, emphasize the crucial role these pharmacies play. For seniors managing chronic conditions or parents balancing work and caregiving, local pharmacies serve as vital lifelines in communities where healthcare options are often limited.

Despite their importance, independent pharmacies are facing mounting obstacles. Reimbursement rates from PBMs frequently fall below the actual cost of acquiring medications. Additionally, unpredictable fees and administrative burdens are diverting essential time away from patient care. This issue is particularly pronounced in rural regions of Minnesota, where the closure of even a single pharmacy can create a “pharmacy desert,” leaving residents without reliable access to vital medications.

PBMs often contend that regulatory efforts aimed at their practices could harm affordability. However, this position obscures critical issues, such as opaque pricing structures, spread pricing, retroactive clawbacks, and practices that prioritize profits over patient needs. As a result, independent pharmacies are increasingly expected to absorb these impacts while maintaining the same level of care, an expectation that is becoming nearly impossible to fulfill.

Need for Policy Change

Some PBMs have attempted to mitigate criticism by referencing Pharmacy Services Administrative Organizations (PSAOs), which provide administrative support that independent pharmacies often lack the resources to manage independently. PSAOs assist with compliance, licensure, credentialing, contract management, and data reporting. However, they do not influence pharmacy reimbursement rates or PBM payment practices.

Russell argues that suggesting PSAOs can resolve the systemic challenges posed by PBMs is an attempt to redirect scrutiny from the core issues affecting independent pharmacies. He calls on Minnesota policymakers to prioritize patient access rather than PBM profit margins. Strengthening oversight of PBM practices, ensuring drug pricing transparency, and supporting sustainable payment models for independent pharmacies are critical steps for protecting patient access.

If Minnesota is committed to safeguarding pharmacy and healthcare access—especially in rural and underserved communities—it must directly confront the practices of PBMs. Independent pharmacies are exerting every effort to continue serving their patients. They deserve supportive policies that enable them to keep their doors open and provide the high-quality care that residents depend on daily.

As the healthcare landscape evolves, the voices of independent pharmacists like Andrew Russell are essential in advocating for the needs of their communities. The time for action is now to ensure that all Minnesotans can access the medications and care they require.